Privacy Policy
We keep this short on purpose. We collect the minimum needed to reply to you, to recover our hardware and to count visits, nothing more. We don't sell your information, and we don't run third-party ad or tracking scripts.
What we collect
- When you contact us: the name, email, company (if provided), the topic or service you select, and the message you submit through our inquiry or contact forms.
- When you scan an asset tag or send a message from an asset page: your IP address and the approximate location our hosting provider derives from it, device and browser type, and, only if you explicitly allow it, your precise GPS location to help us recover lost equipment. These details reach us by email and are not part of visit counts.
- Visit counts: we count page views and visitors with short codes made by one-way scrambling (hashing) your network address and browser type together with a secret key. A code lasts one day or one calendar month and is deleted after that day or month is over; backup copies expire within 30 days. Visit counts never store your IP address itself. We may record the name of the website or app that sent you here, or a link's campaign tag, never the full address.
How we use it
To respond to your inquiry, to recover Valencia Labs property that has been lost or found, to count visits, and to keep the site secure and working. That's the full list. We don't use your information for advertising, and we don't sell or rent it to anyone.
Who we share it with
We use a small number of service providers strictly to operate the site:
- Cloudflare: hosting, security, and cookieless analytics.
- Resend: delivering the email notifications generated by our forms.
These providers process data only to provide their service to us. We don't share your information with anyone else except where required by law.
Cookies & tracking
This site sets no advertising or cross-site tracking cookies. Our analytics are cookieless. Do Not Track and Global Privacy Control don't change how visits are counted: everyone is counted the same way, a day's codes can't be matched with another day's or a month's with another month's, and nothing is sold or shared.
Data retention
Form submissions and asset-scan notifications arrive as email and are kept only as long as needed to respond or to recover equipment, then deleted in the ordinary course. Visit counts are kept as daily and monthly totals; the codes used to make them are deleted after their day or month is over, and backup copies expire within 30 days. We don't maintain a marketing database.
Your choices & rights
Sharing precise location on an asset page is always optional; the site works without it. To ask what we hold about you, to correct it, or to have it deleted, email [email protected] and we'll take care of it. California residents may exercise applicable rights under California privacy law through the same address.
Children
This site is intended for business use and is not directed to children under 13. We don't knowingly collect information from them.
Changes
If we update this policy, we'll revise the effective date above and post the new version here.
November 11, 2026: made clear when visit codes are deleted and that backup copies expire within 30 days, and reworded how Do Not Track and Global Privacy Control apply.
November 10, 2026: added how visits are counted and how Do Not Track and Global Privacy Control apply, and made clear that asset-tag scans and asset messages include your IP address.
Contact
Valencia Labs, LLC, Irvine, California. Questions about privacy: [email protected].